A Retainer Service
Website consultancy, support & management for online business, from start-up to corporate
The Small Room service is 100% retainer
Paid monthly, in advance. The initial retainer is fixed for twelve months, then three months notice rolling forward.
No fees are charged for the initial design & setup
This cost is covered by the twelve-month retainer.
No further up-front charges
Other than the agreed monthly cost. The exception are yearly subscriptions to specialist third-party plugins for essential operations (i.e for e-commerce etc). Always discussed before purchases are made.
Included:
Hosting, design, x2 email accounts (2GB each, with more space available), full 24/7 security, updating, backup.
Full access to the site for editing provided to the client if required. Otherwise, all updates carried out promptly by Small Room, at no extra cost.
WordPress is the CMS of choice
This is based on twenty-plus years of positive experience.
Hosting can be with Small Room
Or elsewhere, but the host space must meet certain requirements.
Domain names
Either purchased and managed on behalf of the client, transferred in, or simply pointed from their originating server to the host space. If purchased by Small Room, they remain 100% the property of the client, and are billed either annually, bi-annually, or longer.
Support by email and telephone
Visual tutorial guides are also supplied. Updates to any site can be sent by email, and assets transferred via Dropbox or similar.
The website is the property of the client
Once the initial twelve-month period has passed. This can then be transported elsewhere quite easily by means of backup and export, should the client wish to change hosting and/or management.
Payment is always in advance
Usually on the first of each month, electronically.
Clients
We are a boutique web agency focusing on a strong, productive online presence. We serve a successful clientele from all walks of life
BBC Radio 5, London Cocktail Club, Luciano Pavarotti, Sven-Göran Eriksson, Time Team, Wildfire Television, Castle Air Helicopters, Balls Brothers,
Apostrophe Pubs, Ghana UK Business Awards, Sid Fiz Optique, Kornicis Pubs, Ellen Wade, Lavender & Stone Beauty Rooms, Haven Design & Build, Channel Four, Amwell Group Practice, BBC Radio 3, ServiceTec, Eclipse TD, LOE Limited, AB Beauty Consultancy, Nomadic Thoughts, Little Gems Country Dining, Brent Artist Resource, Aloe Arborescens, Craft Cocktail Company, Intimacy Works, The Italian Job, Nancy Dell’Olio, Baobab Drama Therapy, Lewis & Clarke, Eugene Skeef, Safe Haven Project, The Chequers Inn, John Carmichael, The Idle Eye, Tim Maguire, Jono Vernon-Powell, Tom Merrifield, The Cesarians, John Blandy, St Mary’s School Hampstead, Desert Exec, Bath Chocolate Museum, Kate Enters, The Howard Arms, Nurture Nature, Paul Adam Photography, David Laris, Truce, Penks Restaurant, Making Moves Drama Therapy, Philip Baldwin Property Maintenance, Dion’s Keto Kitchen, Suzy Smith, Lizzie Kershaw Jewellery, Future Trust, FD Films Ltd, Marco Capaldo, Camidoc, Robert Meunier, Bytec Systems, Stripes Publishing, Chiswick Medical Centre, Foodie Club London, New Lifeline, Senior Executive Support, FoodLovers Britain, Tvision Technology, Julie’s Life Celebrations, Enotria Winecellars, Fish Recruitment, The Water Monopoly, Armajaro, Source Trust
Steve Day
Steve launched Small Room in 1998
He has since designed, consulted, hosted, advised, project managed, assisted, creatively directed and discovered, and had the pleasure of working with many different people, in many guises of productivity – from start-up to high-end corporate.
From all shapes, sizes and style of websites to films in Africa and live music projects in Bosnia.
All quite unique
Steve enjoys a challenge, and likes to look to all new projects with a fresh perspective and an open mind.